Returns
Change of Mind
We accept change of mind returns up to 30 days after delivery, if the item is in original packaging, unused and unwashed. Please kindly note that shipping fees are not covered for change of mind returns.
Defective, Incorrect or Damaged Items
At Wake in Cloud, we take extreme care in ensuring our goods are of the highest quality. We're sorry you received a parcel with defective, incorrect or damaged items! Let us know by contacting our Customer Service Team so that we can make things better.
Please also include the following details in your request:
Order number
Reason for return
Attachment of photo for issue
*Problems and issues that result from normal wear and tear or improper use are not covered.
Exchanges
Currently, we do not offer exchanges. If you’d like to replace your purchased item with another design or size, you may return the original item in accordance with our return policy and place a new order for the item you want.
To initial your return, please contact us by the following link.